Managed Services

Supplement your internal resources with our manage service portfolio

React's managed service portfolio allows our customers to supplement and optimize their internal IT resources. We provide complete managed service offerings for most of the products we offer. We are also to provide managed desktop support and maintenance services to many of our customers.

We are domain experts

React's managed service team is composed of factory certified product experts to manage the day-to-day requirements of your network management, security, and WAN optimization products.

While many of our customers are experts themselves, they recognize the economy and efficiency of outsourcing some or all of their requirements to the React team.

Proven methodology

React's managed services practice can provide the large majority of their services remotely over the Internet rather than having to perform on-site client visits, which is time consuming and often expensive. Combined with our battle tested production methodology, we provide an economy of scale that will save you money. We typically provide remote network, desktop and security monitoring, patch management and remote data back-up. Our operations are efficient and monitored 24/7 so when a problem occurs, we typically have it addressed and you notified before your users even notice. In addition, we can provide:

• Management reporting
• Trouble ticket reporting and real-time status
• Incident response and management
• Change control process and integration
• Control process development, implementation, and reporting

React’s Managed Services program is designed to address the above points and more, through one of the most cost effective, robust and discrete operating models in the industry.

Find out more

To learn more about our solutions, the industries we serve and why React is becoming the managed service partner of choice for many leading companies, click here

Managed Services from React

• Fully managed – React's managed service programs are fully-managed and require little or no personal intervention
• Rapid deployment – Our award winning solutions can rapidly installed and integrated in your environment saving you time and money and maximizing your product investment
• Competitive advantage – Our solutions and products represent the best products products the industry has to offer
• Credibility & track record – Our solutions are fully proven, scalable, robust and feature rich. We also have excellent references
• Manage operating costs - React manages your environment for a fixed periodic fee allowing you tight control over your operational budget

Discuss your requirements

Do you have more questions or simply wish to discuss your potential partnership in more detail? Contact our partner team here partners@reactnetwork.com